Shipping Policy
Elite PrimePrivileges — Fast, Safe, Streamlined Delivery
1. Order Fulfillment
All orders are dispatched within 1–2 business days after confirmation.
Each faucet undergoes:
Pressure testing
Surface inspection
Leak-proof verification
Packed using custom-cut foam and impact-resistant casing to prevent transit damage.
2. Estimated Delivery Time
| Region | Transit Time | Notes |
|---|---|---|
| USA & Canada | 4–7 business days | Carrier: FedEx/DHL |
| UK & Europe | 5–10 business days | May be subject to VAT/imports |
| Asia-Pacific | 6–12 business days | Calculated at checkout |
| Middle East & Others | 7–15 days | Contact us for local support |
3. Shipment Tracking
You’ll receive a tracking link via email with:
Real-time status updates
Estimated delivery window
Carrier contact details
4. Address Policy
Ensure shipping information is accurate.
Incorrect addresses may result in:
Delays
Return-to-sender fees
Additional shipping charges
5. Delivery Issues
If your item is:
Marked delivered but not received
Delayed beyond 5 days of the estimate
Damaged in transit
Contact us at [email protected] within 72 hours of incident for resolution.